Production Incident Investigation

Detect faster.
Understand faster.
Recover production faster.

VeloTrace helps operations, maintenance and engineering teams investigate production incidents, understand likely root causes and choose the next best action with evidence they can validate.

Read-only by design Built for factory constraints Human validation Explainable recommendations
VeloTrace / Incident Investigation

Line 03 — Incident investigation

Packaging Hall / Current shift
LIVE
Production incident detected 14:32:08

Intermittent sealing instability

Pressure behavior changed 94 seconds before the quality event.

74% confidence
LIKELY CAUSE Pressure drift

Ranked from timing, machine context and related production evidence.

NEXT CHECK Inspect regulator

Verify supply pressure and sealing-jaw response before restart.

INCIDENT INVESTIGATION MTTA 02:14
OPERATIONAL MEMORY 3 related incidents

Previous confirmed resolution and technician notes are available.

↓ MTTDFaster incident understanding
↓ MTTRLess troubleshooting time
↑ OEEBetter operational decisions
Read-onlyNo machine control or PLC changes
See VeloTrace in action

See how one production incident becomes a faster operational decision.

Walk through a simulated quality incident—from detection and timeline reconstruction to root-cause analysis, human validation and recommended next actions.

Synthetic production data. No customer information is displayed.
Resolved Detected 6 Jul 2026 · 06:47:36

Quality deviation — seal rejects above threshold

Carton and bottle filling · Juice & soft drinks line 02

MTTA25m
MTTR1h 30m
Severity0.99
Top RCA hypothesis Unstable pneumatic air supply during startup
74%
Recommended first checks
  • Verify air-pressure stability during startup
  • Inspect regulators, filters and air connections
  • Test filling valves and sealing actuators
The operational gap

The costly part of a production incident is often the time spent understanding it.

Factories may already have alarms, dashboards and experienced people. The gap appears after the alert: teams still need to reconstruct what changed, decide what to check and find the person who remembers the last similar event.

01What changed before the line stopped?
02Which signal or event is evidence—and which is only noise?
03Has the same pattern happened before?
04What should the operator or technician check first?
05Will the resolution be available to the next shift?

Without connected incident support

1A production incident or loss is noticed
2Calls, messages and manual data gathering begin
3Teams inspect multiple systems and rely on memory
4Production recovers, but the learning is fragmented

With VeloTrace

1Incident context is assembled automatically
2Relevant signals, states and events appear on one timeline
3Ranked causes and recommended checks guide the response
4The confirmed resolution becomes reusable operational knowledge
Incident lifecycle

From the first signal to a reusable lesson learned.

VeloTrace supports the full operational workflow without taking control away from production and maintenance teams.

01

Detect

Identify production incidents and meaningful operating changes early.

02

Contextualize

Put relevant machine context and production events in one view.

03

Investigate

Build an evidence-backed timeline and rank likely causes.

04

Alert

Notify the right people through operational channels.

05

Guide

Recommend the checks most likely to speed recovery.

06

Validate

Keep humans in control of cause and resolution confirmation.

07

Learn

Preserve the event, evidence and confirmed solution for future use.

Decision-support capabilities

Built to help teams investigate production incidents and recover faster.

VeloTrace brings operational context, evidence and human validation together so teams can move from alert to action with less repeated troubleshooting.

01

Incident visibility

Help teams see active production incidents and the context needed to investigate them quickly.

02

Explainable RCA

Rank likely root causes with supporting evidence, so experts know what to validate first.

03

Guided troubleshooting

Clear recommended checks help teams prioritize work and restore production faster.

04

Incident workflow

Acknowledgement, escalation, closure and MTTA/MTTR tracking create operational consistency.

05

Operational memory

Previous incidents, technician feedback and confirmed fixes reduce dependency on tribal knowledge.

06

Production-loss context

Connect incidents to availability, performance, quality, throughput and recurring loss patterns.

Industrial architecture

Built for factory constraints—not adapted from generic SaaS.

Sensitive production data stays inside the factory. VeloTrace's local Edge layer can process and normalize production data within the factory environment, so only the information required for analysis is sent outside, according to the customer's defined data policy.

No automatic machine actuation
No PLC logic changes required
Local buffering and resilience
Configurable edge or cloud analysis
Controlled outbound communication
Human approval for operational conclusions
PLC / Machine
SCADA / Historian
MES / CMMS
VeloTrace Edge Appliance
Read-only collection · normalization · local analysis
Incident Engine
RCA & Reasoning
Knowledge Layer
Dashboards
WhatsApp / Alerts
Reports / API
Explainable by design

A traceable operational hypothesis, not a black-box answer.

VeloTrace is designed to show why a cause was ranked, which evidence supports it, what uncertainty remains and what the team should verify next.

Likely causeSeal-pressure regulator instability
Earliest precursorPressure drift began 94 seconds before the quality event
Supporting evidenceSupply pressure, jaw response time and machine-state transition
Alternative hypothesisProduct-feed misalignment, lower confidence
Recommended actionInspect the regulator and verify pressure recovery before restart
Initial focus

Designed for production environments where recurring incidents directly affect output.

VeloTrace starts with critical production lines where faster investigation, better decisions and reusable knowledge can create measurable value.

Continuous & batch

Food & beverage

Filling, sealing, mixing, thermal processing and packaging operations.

High-frequency stops

Packaging

Critical lines with recurring jams, quality incidents and micro-stops.

Process-sensitive

Plastics

Extrusion, injection molding and blow-molding environments.

Modern equipment

Electronics

High-volume production where repeated incidents and response time matter.

OPC UAMQTTModbusREST APISQLPLCSCADAHistorianMESCMMS
Focused validation

Start with one critical line and a measurable incident question.

A focused pilot can establish a baseline, connect selected data sources, validate recurring production incident scenarios and measure improvement in detection, troubleshooting and recovery time.

Evaluate pilot fit
Funding support

Funding & Support Programs for Industrial Technology Adoption

Eligible Israeli manufacturers may have access to funding and support programs for digitalization, artificial intelligence, advanced manufacturing and professional implementation services.

Subject to the specific program requirements and approval, a VeloTrace deployment may potentially form part of an eligible technology investment project.

Applications until Aug 25, 2026

Business Computing Advancement - Directive 4.56

Support of 35% of the approved investment, up to NIS 350,000, for businesses meeting the program requirements. Eligible project categories may include production computing systems, software, control and automation, innovative technology implementation, professional services and certain related hardware, subject to official terms.

Official source Program information
Official terms apply

AI Adoption Support - Manufacturers Association of Israel

Eligible members of the Manufacturers Association's mutual fund may receive support for AI adoption of 50% of approved expenses, up to NIS 50,000 per calendar year, subject to the program requirements. This may potentially be relevant to a VeloTrace AI deployment where the customer and project meet the requirements.

Official source
Ongoing program information

Center for Advanced Manufacturing

Eligible manufacturers can receive professional support for operational improvement and advanced technology adoption. Certain programs provide 50%-70% subsidies for professional consulting hours, depending on location, manufacturer characteristics and specific program requirements.

Official source
Applications until Sep 2, 2026 at 13:00

Advanced Manufacturing Program - Directive 4.68

A government support program for eligible industrial manufacturers investing in advanced manufacturing technologies and productivity improvement. Projects involving digitalization, operational information systems, production-data collection and analysis or advanced manufacturing technologies may potentially qualify, subject to official approval.

Official source

A VeloTrace project may include:

Certain project components may potentially fall within eligible expense categories under specific programs, subject to official approval.

  • Connection to a critical production line
  • Edge deployment and machine-data acquisition
  • PLC / SCADA integration
  • Production-data mapping
  • Configuration and implementation
  • Monitoring and anomaly detection
  • Incident analysis and guided troubleshooting
  • Training and professional support

Eligibility, funding rates and eligible expenses are determined solely by the organization operating each program and according to its official terms. VeloTrace does not guarantee grant or funding approval.
Last updated: August 2026

Frequently asked questions

Clear answers for operations, maintenance and integration teams.

What exactly is VeloTrace AI?

VeloTrace is a production incident investigation and decision-support solution for manufacturing teams. It helps operations, maintenance and engineering teams understand what happened, evaluate likely root causes and restore production faster.

Does VeloTrace control machines or modify PLC logic?

No. The initial deployment is read-only. VeloTrace does not automatically actuate equipment or change PLC logic. Operational teams remain responsible for approving and executing actions.

Do we need years of clean historical data?

No. VeloTrace can start from current operating data and build richer context as validated incidents, causes and resolutions accumulate.

Is VeloTrace a replacement for SCADA, MES or CMMS?

No. VeloTrace complements existing industrial systems by adding evidence-backed incident investigation, guided troubleshooting and reusable operational learning.

How does a focused pilot begin?

A pilot typically begins with one critical production line, a limited set of approved data sources, defined production incident scenarios and agreed success metrics such as MTTD, MTTR or troubleshooting time.

Start a conversation

Evaluate VeloTrace on one production line.

Tell us briefly about your production incidents, operational challenge or partnership interest. We will review the request and contact you directly.

Focused first step Begin with one critical line and incident-focused success criteria.
Technical fit review We assess available evidence sources, integration options and OT constraints.

Your details are used only to respond to this inquiry.

Resolved incident

Interactive incident analysis

Synthetic demonstration based on a beverage filling and sealing scenario.

Demonstration report · synthetic production dataNo customer data exposed

Executive summary

EventSeal rejects exceeded the upper threshold
MachineCarton and bottle filling
Production lineJuice & soft drinks line 02
Detected6 July 2026 · 06:47:36
What happened

The seal-reject quality metric exceeded its upper threshold while average fill volume and filling rate dropped during startup.

Human-validated conclusion

The leading system hypothesis was unstable pneumatic air supply. Human validation indicated that instability in the filling assembly was the main contributor, while pneumatic pressure remained associated evidence rather than a confirmed sole cause.

MTTA25m
MTTR1h 30m
Severity0.99